by admin | Jun 26, 2014 | Tech Updates
The National Telecommunications Commission ordered Caritas Health Shield, Inc. and Center for Global Best Practices to immediately stop sending spam messages to customers of Globe Telecom. The order is expected to provide respite to Globe consumers who constantly receive annoying spam messages. The order is stipulated in show-cause orders issued by NTC against Caritas and CGBP, relating to separate complaints filed by Globe Telecom against the two companies whose agents and employees are involved in sending unsolicited promotional text messages to Globe mobile customers. The legal action taken by the telecommunications provider against Caritas and CGBP is in line with the telco company’s intensified campaign to combat text spam, prompted by constant customer service complaints on the issue. Globe specifically asked the regulatory body to order Caritas, a health insurance company, and CGBP, which offers various training and seminar courses, the payment of appropriate fines and penalties for sending annoying text spam to Globe subscribers. Globe also asked the NTC to permanently bar Caritas and CGBP, its agents and employees from sending spam texts to Globe customers. The regulatory body also ordered the two companies to appear before the commission on July 15 and to explain in writing within 15 days from receipt of the order why it should not be administratively sanctioned for such violation. “The NTC directive should provide some breathing space for Globe customers who constantly receive annoying spam messages. Globe will continue to exercise all legal means possible to ease the burden inflicted on our customers by companies that employ text spamming as a marketing strategy. Such companies should be forewarned that similar complaints will...
